Shipping & Returns


All WUDENCO products are handcrafted per order.

Because we work with solid wood and small-batch production, each piece is made specifically for you.

  • Dispatch timeline: Typically within 10–15 business days
  • Delivery: Across India
  • Shipping charges: Free delivery across India (unless mentioned otherwise on the product page)
  • Packaging: Products are securely packed to minimise transit damage

Once your order is dispatched, you’ll receive a confirmation email with tracking details.

If you purchased a WUDENCO product through Amazon, please use the Amazon platform to track your order.


Assembly & Setup

Some WUDENCO products may arrive:

  • Fully assembled, or
  • Flat-packed, depending on the product and your selection

Where flat-packed:

  • Assembly is designed to be simple
  • Required tools (if any) are provided
  • Clear instructions are included
  • Support is always available if you need help

Cancellations

Because our products are made as per your order:

  • Order cancellations are accepted within 24 hours of placing the order
  • Once production has started, cancellations may not be possible

If you need to cancel, please contact us as soon as possible.


Returns

We stand by the quality of our work.

  • Returns are accepted only if the product arrives damaged or defective
  • Please notify us within 48 hours of delivery
  • Supporting photos or videos will be required for assessment

We do not accept returns for:

  • Normal wear and tear
  • Usage marks
  • Change of mind after delivery

Repairs & Long-Term Support

WUDENCO products are designed to be used, maintained, and repaired — not discarded.

  • Many products are built with repairability in mind
  • Replacement parts or adjustments may be possible
  • We are always happy to guide you on care or repairs

For any questions, reach out to us at contact@wudenco.com