Welcome to WUDENCO.
By using our website and purchasing our products, you agree to the following terms.
Please read them carefully.
About Our Products
WUDENCO creates handcrafted wooden toys & other wooden crafts made to order.
Each product is carefully made, finished, and inspected before dispatch.
Due to the handmade nature of our products, minor variations in wood grain, shade, or texture are natural and expected.
Orders & Payments
- Orders placed on wudenco.com are subject to availability and confirmation.
- Prices shown on the website are inclusive of applicable taxes unless stated otherwise.
- Payments are processed securely through trusted payment gateways.
We reserve the right to cancel or refuse any order in rare circumstances such as payment issues or incorrect pricing.
Dispatch & Delivery
- All WUDENCO products are made to order.
- Estimated dispatch time will be mentioned on the product page.
- Delivery timelines may vary depending on location and logistics partners.
We are not responsible for delays caused by courier partners, weather conditions, or circumstances beyond our control.
Assembly & Usage
- Some products may be shipped flat-packed and require simple assembly.
- Assembly instructions and required tools (such as an Allen key) are provided.
- Adult supervision is recommended when children are using ride-on toys.
WUDENCO is not responsible for damage caused by misuse, improper assembly, or use beyond the intended purpose.
Returns & Refunds
Since our products are made to order:
- Returns are accepted only in cases of manufacturing defects or damage during delivery.
- Any issues must be reported within 48 hours of delivery with clear photos.
- Refunds or replacements will be evaluated on a case-by-case basis.
Normal wear and tear, cosmetic variations, or damage caused after use are not eligible for returns.
Orders Purchased Through Amazon
Products purchased through Amazon are governed by Amazon’s policies.
Returns, refunds, and order tracking for Amazon purchases must be handled through the Amazon platform.
Intellectual Property
All content on this website — including text, images, videos, and designs — belongs to WUDENCO.
Unauthorised copying, reproduction, or commercial use is not permitted.
Limitation of Liability
WUDENCO is not liable for indirect or incidental damages arising from the use of our products or website.
Use of our products is at your own discretion and responsibility.
Changes to These Terms
We may update these Terms & Conditions from time to time.
Any changes will be reflected on this page.
Contact Us
If you have questions about these terms, contact us at:
contact@wudenco.com